Loving the Unlovables

( 23:11 )

Clay Linkous
Managing Director of Patient Experience


Healthcare workers like you have always had difficult jobs. As you know, these jobs have become increasingly more difficult due to staff shortages and staff burnout among many other challenges. These struggles become even more difficult when we have to work with low performers on our teams. While managing low performers out of our teams is necessary most of the time, is it possible that there are seasons when that is not the best option? Could it be that during times of extreme pressure and challenges, it is better for that difficult colleague to show up for their shift rather than have their position be vacant and unfilled indefinitely? As a result of viewing this session, participants will walk away with a greater understanding and practical skills they can apply to help manage low performers on their team when their team is already understaffed and burned out.

Creating High-Performance CulturesLeadership