As leaders, we aspire to make a difference in lives of the employees we serve. It requires our commitment to building trusting relationships with each individual in our charge. We have to be ensure that our intent to care for our employees consistently aligns with our actions. It takes practice. It takes patience. It takes courage. We have to meet people where they are – not where we are or where we want them to be. We have to love them for who they are – not who we are or who we want them to be. That’s the magic of Making. A. Difference.