When we implement a new skill, process or system, the only method that works is “one thing at a time.” Introduce one new behavior and get it hardwired so that it becomes second nature. Then (and only then) move on to the next one.

It’s only when we get the right behaviors hardwired that we start to see consistently excellent results. This creates a culture that engages employees and makes them want to keep improving. And over time it creates an organization that attracts high performers and retains them.

How do we train in a way that gets long term results? How do we make excellence stick? Here are 10 questions to ask yourself: